Terms & Conditions

The legislation of the Republic of Latvia stipulates that the owner of the online store must agree to the terms of delivery and return of goods, as well as the right of withdrawal. Such a reservation is called a distance agreement (MK regulations).

Distance agreement

The Limited Liability company "LiePas46" offers goods for sale on the Internet at www.medustekstils.lv, in accordance with Article 10 of the Law on the Protection of Consumer Rights of the Republic of Latvia (PTAL) (Latvijas Republikas Patērētāju tiesību aizsardzības likuma (PTAL) 10. pantu), in such a case, when the buyer places an order, a DISTANCE AGREEMENT is concluded between the buyer and the seller.

This Distance Agreement (hereinafter referred to as the Agreement) is concluded between the owner of the internet trading website www.medustekstils.lv, the Limited Liability Company "LiePas46", registration no. 42403046406, legal address: "Gabruši", Lendžu parish, Rēzekne district, LV-4625, (hereinafter - the Seller), and the Buyer who places an order and makes a purchase on the www.medustekstils.lv internet trading site.

The contract applies to all orders and purchases made on the www.medustekstils.lv website.

1. The contract is concluded when the Buyer has placed an order and, in accordance with these terms, has paid for the product.

2. By placing an order, the Buyer confirms that he has familiarized himself with, understands and fully agrees with the Agreement and its provisions.

3. The Seller has the right to limit the services of the online trading site used by the Buyer without warning, if the Seller believes that the Buyer may violate or violates the terms of the Agreement, attempts to harm the Seller, the operation or security of the Internet trading site, or third parties.

4. On the Internet trading site, all product prices are indicated without value added tax of 21%, as the company is not a VAT payer. The cost of the product delivery service is not included in the indicated product price.

5. You can pay for the ordered product and the selected delivery service in the following ways:

5.1. receiving a prepayment invoice and making a bank transfer;

6. The seller offers to choose one of two ways of receiving the goods:

6.1. Omniva parcels FIND THE NEAREST PARCEL

6.2. Courier delivery

7. The buyer is obliged to ensure that the person indicated in the order is at the address indicated in the order at the time of delivery of the goods, presents an identity document to the courier, accepts the goods without delay, signs the delivery note, makes notes on the delivery note.

8. If the Buyer has not ensured the fulfillment of point 7, the Seller is not responsible for any losses of the Buyer, while the Buyer covers the costs and losses incurred by the Seller with the delivery or return of the goods. The Seller is entitled to deduct expenses and damage compensation from the amounts paid by the Buyer, if the Buyer has not accepted the product or due to circumstances beyond the Seller's control, it has not been issued to the Buyer and it has been returned to the Seller.

Delivery and payment arrangements

The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The buyer has the option to pay for the product by using the payment tools built into the Internet service or by paying the corresponding invoice prepared by the seller and sent to the buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

Right of withdrawal

The Buyer has the right to refuse the goods within 14 (fourteen) calendar days from the moment of receipt of the Goods by sending a letter of refusal to the Seller. The cancellation letter form is sent by the Seller to the Buyer by e-mail at the Buyer's request.

The Law on the Protection of Consumer Rights of the Republic of Latvia (PTAL) and the governing Regulations of the Cabinet of Ministers No. 255 "Regulations on distance contracts" (MK Regulations No. 255)(Latvijas Republikas Patērētāju tiesību aizsardzības likums (PTAL) un reglamentējošie Ministru Kabineta Noteikumi Nr.255 "Noteikumi par distances līgumu" (MK Noteikumi Nr. 255)) determine:

1. The buyer has the right to withdraw from the contract within 14 calendar days and return the item purchased in the online store to the seller.
2. When refusing a purchase, the consumer is responsible for maintaining the quality and safety of the product during the period of exercise of the right of withdrawal.
3. We recommend keeping the product's original packaging, so that when exercising the right of withdrawal in accordance with the terms of the Distance Agreement, the product is not externally mechanically damaged.
4. The seller reserves the right to deduct a compensation fee or refuse to accept a product that is damaged, incomplete or has otherwise lost its original appearance.
5. The buyer is obliged to return the product to the seller within 7 (seven) days after sending the letter of refusal.
6. The Seller returns the full value of the returned item (shipping costs not included) to the Buyer within 30 (thirty) days after receiving the item.
7. If the Buyer returns the goods to the Seller using the right of refusal, the delivery fee is not refunded to the Buyer.
8. The costs of returning the goods, except for the return of goods that do not meet the terms of the Agreement, shall be borne by the Buyer.
9. Claims received about the quality of the product are dealt with in accordance with the norms of the Law on the Protection of Consumer Rights of the Republic of Latvia (Latvijas Republikas Patērētāju tiesību aizsardzības likuma) (PTAL), in accordance with the regulatory regulations of the Cabinet of Ministers no. 631. "Procedure in which a consumer's claim for a product or service that does not meet the terms of the contract" („Kārtība, kādā piesakāms un izskatāms patērētāja prasījums par līguma noteikumiem neatbilstošu preci vai pakalpojumu”) (MK Rules No. 631) is applied for and considered. PTAL norms do not apply to cases where the product is purchased by legal entities.
10. Refunds are made using the same means of payment that the customer used for the transaction.
    

Data processing

Privacy policy

This privacy policy informs about the privacy practices and principles of personal data processing in connection with the Limited Liability Company "LiePas46", registration no. 42403046406, legal address: "Gabruši", Lenžu parish, Rēzekne district, LV-4625 website www.medustekstils.lv and services. To communicate regarding data processing issues, please write an e-mail to sialiepas46@gmail.com

• By entering the necessary information, when placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the requirements of regulatory acts. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.

• By providing information about himself, the Buyer gives the Seller the right to select, accumulate, systematize and use all the information and data that the Buyer directly or indirectly provided using the services of the Internet trading site.

• The personal data provided by the Buyer will be used only by the Seller and its partners, with whom the Seller cooperates in the administration of the Internet trading site, delivery of goods and other services related to the execution of the Buyer's order. The Seller confirms that he will not disclose the Buyer's personal data to other third parties, except in cases specified by the legislation of the Republic of Latvia.

• The Seller uses various technical and organizational security measures to protect the buyer's personal data. The buyer's personal data is available to a limited number of people, only authorized persons.

• The Seller stores the Buyer's personal data for as long as the Seller needs them according to the purpose of their acquisition and as permitted or determined by the requirements of regulatory acts.

Your rights in relation to your personal data 

If you are a data subject under the EU GDPR (for example, you are an EU citizen and you provide us with your personal data), you have the following rights in relation to your personal data:

• Right of access to information. You have the right to receive information about why and how your personal data is processed. You have the right to receive, free of charge, a copy of your personal data held by us in a commonly used electronic format.
  

• Right to correct. You have the right to have inaccurate or incomplete personal data corrected or supplemented without undue delay.
  

• The right to be forgotten. You have the right to withdraw your consent to the processing of personal data and to have your personal data deleted without undue delay as soon as the data is no longer necessary to provide the services you have requested and to comply with the requirements of regulatory acts.
  

• The right to restrict processing. You have the right to obtain the restriction of the processing of your personal data if you object to it and we have no legitimate grounds for continuing the processing, if you dispute the accuracy of the data, if the processing is unlawful or if you request to bring, exercise or defend legal claims.
  

• The right objects. You have the right to object to data processing at any time, unless it is necessary for a task carried out in the public interest or there is an indisputably legitimate basis for the processing. 
• Other rights under the GDPR. For more information, visit the EU data protection website.